Primary Responsibilities:
- Build, deploy, maintain and document changes in eDirectory environments.
- Will assist in projects involving migrations of servers and applications of Novell not limited to eDirectory.
- Senior level of operational support on troubleshooting, requests and incidents.
- Reporting and communication
- Propose, contribute, assist in new implementations of all eDirectory components such as
- Managing and creating drivers.
- Deploying logics for auto provisioning or synchronizing of users to different application and domains.
- Migrations
- Automation and Optimization
- Pro-active in ensuring stability, response time, operational consistency and life cycle over the eDirectory platforms.
- Assist in cleaning up and managing accounts by adopting to the correct identities.
- Analyzing account information and data extraction using an in-house application (iGlobalUsers).
Primary Technical and Functional abilities:
- Expert (configuration, troubleshooting) in Linux OS,eDirectory, IDM Console and NetIQ Access Manager.
- Knowledgable in novell services and applications not limited to eDirectory.
- Have a solid understanding of LDAP, Apache Tomcat, NDSD service and LINUX OS.
- Experienced eDirectory administration.
- Deep technical knowledge on core infrastructure services including (but not limited to) eDirectory and Active Directory.
- Working experience with Linux OS and automation.
- Knowledge in ITIL framework
- Knowledge in MS SQL Server Management Studio
BEHAVIOR ABILITIES:
- 5 years experience in infrastructure specifically to novell products and Linux OS.
- Self motivated, eager to learn in the IT profession
- Experience in International scope
- Team player must be able to work with people within and outside of the IT department.
- Customer service oriented
- Excellent communication skills, verbal and written. English speaking mandatory (Italian reading would be appreciated)
- Ability to analyze and synthesizesituations and understand the business constraints
- Willing to do some traveling
- Leadership & entrepreneurship
- Capacity to adapt with flexibility
- Convincing & influence
- Rigorous and organized
- Ability to analyze and synthesizesituations
- Dedication
- Ability to organize, to federate and coordinate
Technical Environment:
- OS Server: Linux OS not limited to RHEL
- eDirectory and Azure Active Directory
- Microsoft Active Directory
- Novell eDirectory and NetIQ Access Manager
- VMWare 6.x and above
- Ticketing tool(e.g Helpdesk Advance)
- SQL Server
- iGlobalUsers